Do you really believe ERP is dead after all the person-years spent by IT leaders and companies to address design, change management, implementation, trainings, lifecycle management and value realisation challenges?
ERP implementations may have failed in some cases, and part of the fault lies with organisations that failed to ensure employee inclusion as well as recognise and adapt to newer technology and solutions, compounding the digital uncertainty.
Possible solutions to this failure, particularly from the perspective of businesses: both people and technology are crucial as businesses shift to business models that favour lower human density and better transparency and efficiency.
Enterprises are migrating to the cloud in response to changing circumstances, and there is no doubt that we have reached the era of artificial intelligence (AI); everyone understands that AI and machine learning (ML) are critical to success. AI is divided into four categories: automated, supported, enhanced, and autonomous intelligence. Before the age of AI, there was the age of Big Data, which paved the way for the creation of data lakes and intelligent technologies.
When these newer innovations are combined with ERP, businesses can soon see the benefits of true enterprise democracy, improved operational performance, remote working, network accessibility, access elasticity, and on-demand service, all of which are decentralised, distributed, and, most importantly, real-time.
Social integration, customisations, increased cloud connectivity, and intelligent systems are already being tried and tested.
The global shift indicates a new and better way of working that includes UI overlays, IoTs, machine learning, deep learning, natural language processing, collaborative systems, image analytics, algorithmic game theory, computational social choice, and robotic process automation.
The possibilities are really endless.